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Here Is How To Unlock It [Step by Step Guide] If you are using Amazon as the main supplier for your Some of these services work with their own accounts but many use a single Amazon account much like Google and its many products. I got the email notification that the account had some suspicious activity and that I needed to rest my password - after I did, I was The "Amazon Account Locked" email is a scam that aims to trick you into revealing confidential information (eg. Those instructions must be followed exactly or the account will remain locked. I ended up closing my account as I could never get Amazon account security to authenticate who I was and let me change my credentials in real time. Check out our top 4 ways to unlock If you can't because the website don't let you, email to address-verification@amazon. 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